CAREERS AT LIFE & BRAND

Job applications and CVs must be emailed to careers@lifeandbrand.co.za

The Life & Brand Portfolio three arrows is our rallying cry. An all-encompassing battle charge to reinforce and deliver our three core values; Creativity, Consistency and Culture. Not only are our three arrows applied to every brand within the Portfolio, but also for every employee in the company. We’re on the search for new members of the team that will continuously strive to adopt and deliver on the vision of the company.

Role Purpose

The Digital Manager is responsible for leading the digital execution and performance of the Life & Brand portfolio across its individual brands and properties.

Working closely with the Group Marketing Manager, the Digital Manager will help shape and translate the overarching marketing strategy for each brand into a clear digital strategy and execution plan. The role requires a strong understanding of digital channels, with particular emphasis on paid media, performance marketing, social media, content, CRM, websites and digital analytics.

The successful candidate will be commercially minded, data-driven and able to understand how digital activity contributes to broader brand and business objectives.

Key Responsibilities

  1. Digital Strategy & Brand Planning
  • Work closely with the Group Marketing Manager to develop the overarching marketing strategy for each individual brand.
  • Translate brand and commercial objectives into clear digital strategies and channel plans.
  • Develop annual, quarterly and campaign-specific digital plans.
  • Identify digital opportunities to grow awareness, engagement, customer acquisition and revenue.
  • Ensure digital activity is aligned with each brand’s positioning, target audience and overall marketing objectives.
  • Stay up to date with emerging digital platforms, technologies, trends and consumer behaviour.
  1. Paid Media & Performance Marketing

A key responsibility of the role is to have a strong understanding of paid media and be able to guide the group’s paid digital activity.

  • Develop and guide paid media strategies across the portfolio in collaboration with the Group Marketing Manager and relevant agencies or partners.
  • Understand the role of Meta, Google, TikTok, LinkedIn and other relevant paid platforms.
  • Develop campaign objectives, target audiences, budgets, creative requirements and KPIs.
  • Monitor and analyse paid media performance and recommend optimisation opportunities.
  • Ensure media spend is aligned with commercial objectives and delivers measurable results.
  • Review campaign performance and challenge agencies/partners where required.
  • Understand metrics including reach, frequency, CTR, CPC, CPL, CPA, conversion rates and ROAS.
  • Use data and insights to inform future campaigns, creative and budget allocation.
  • Ensure appropriate tracking and attribution is in place.
  1. Social Media
  • Lead the digital and social media strategy across the portfolio.
  • Oversee monthly content calendars and campaign roll-outs.
  • Ensure social content reflects each brand’s positioning, tone of voice and visual identity.
  • Identify opportunities across Instagram, Facebook, TikTok, LinkedIn and other relevant platforms.
  • Monitor community engagement and ensure customer queries are appropriately managed.
  • Track social performance and use insights to continuously improve content and engagement.
  1. Content & Creative
  • Work with the Group Marketing Manager and creative teams to translate campaign strategies into digital-first content.
  • Brief photographers, videographers, designers, creators and agencies where required.
  • Ensure campaigns have the correct assets for both organic and paid media.
  • Guide the development of Reels, video, static content, paid social creative and other digital formats.
  • Ensure content is commercially effective as well as on-brand.
  1. Digital Campaigns & Activations
  • Lead the digital execution of brand campaigns, promotions, launches and events.
  • Develop campaign roll-outs across organic, paid, website and CRM channels.
  • Ensure digital campaigns have clear objectives, audiences, calls to action and measurement.
  • Work with operational and brand teams to ensure campaigns are effectively implemented across locations.
  • Identify opportunities to leverage digital activity to drive bookings, footfall, events enquiries and revenue.
  1. Website & SEO
  • Oversee the digital presence of the group’s websites and relevant landing pages.
  • Ensure websites and listings are accurate, up to date and aligned with current campaigns.
  • Identify opportunities to improve website traffic, user experience and conversion.
  • Work with external developers and agencies where technical support is required.
  • Develop a basic understanding of SEO and ensure digital content supports organic search visibility.
  1. CRM & Database
  • Work with the marketing team to develop and grow the group’s digital customer database.
  • Support CRM strategy and customer acquisition initiatives.
  • Develop targeted email and digital communications where appropriate.
  • Use customer data and insights to improve targeting, retention and customer engagement.
  • Work with platforms such as HubSpot where relevant to the business.
  1. Events & Lead Generation
  • Support the digital marketing strategy for the group’s corporate and private events business.
  • Develop campaigns designed to generate qualified event enquiries.
  • Work with the events team to ensure digital leads are captured, tracked and followed up effectively.
  • Monitor the digital customer journey from campaign exposure through to enquiry and conversion.
  • Use performance data to identify opportunities to improve lead generation, particularly across regional markets.
  1. Reporting & Analytics
  • Establish clear digital KPIs for each brand and campaign.
  • Produce regular digital performance reports for the Group Marketing Manager and wider marketing team.
  • Analyse paid media, social, website and campaign performance.
  • Provide clear insights and recommendations rather than simply reporting numbers.
  • Identify opportunities to improve performance, efficiency and return on marketing investment.
  • Use data to inform future marketing strategy and budget allocation.
  1. Digital Brand Governance
  • Ensure all digital communication is aligned with brand guidelines.
  • Maintain consistency across brands, locations and regions.
  • Ensure digital platforms, business listings and social profiles are accurate and up to date.
  • Manage digital platform access, permissions and security.
  • Establish clear processes for content approval, publishing and campaign management.

Candidate Requirements

The ideal candidate will have:

  • Strong digital marketing experience, ideally within a multi-brand or hospitality environment.
  • A strong understanding of paid media and performance marketing, particularly Meta and Google.
  • The ability to guide paid media strategy, assess performance and confidently work with agencies or external partners.
  • A strong understanding of social media platforms and digital content.
  • Experience developing and executing digital campaigns from strategy through to reporting.
  • Strong analytical skills and the ability to interpret digital performance data.
  • Commercial awareness and an understanding of how digital marketing contributes to business performance.
  • The ability to work collaboratively with the Group Marketing Manager and individual brand teams.
  • Strong project management and organisational skills.
  • Excellent written and verbal communication skills.
  • An ability to manage multiple brands, campaigns and deadlines simultaneously.
  • A proactive approach, with the ability to identify opportunities rather than simply execute briefs.

Reporting Structure

Reports to: Group Marketing Manager

Key relationships:

  • Group Marketing Manager
  • Brand Managers / Marketing Managers
  • Creative teams
  • Events team
  • Operations
  • External digital and media agencies
  • Content creators and suppliers

What Success Looks Like

The Digital Manager should ultimately be responsible for ensuring that each Life & Brand brand has a clear, effective and commercially focused digital presence.

The role should not simply be measured by followers or engagement. Success should be demonstrated through:

  • Strong digital brand presence
  • Effective and well-managed paid media
  • Improved campaign performance
  • Growth in qualified digital leads
  • Increased bookings and enquiries
  • Improved website performance and conversion
  • Efficient use of digital marketing budgets
  • Stronger customer databases and CRM activity
  • Clear, actionable reporting and insights
  • Consistent digital execution across the portfolio

In short: the Group Marketing Manager sets the overarching brand and marketing direction in collaboration with the Digital Manager, while the Digital Manager owns the digital strategy, execution, optimisation and performance across the portfolio.

Life & Brand Portfolio is looking for a self-directed and detail-oriented Area Manager for the KwaZulu-Natal region. The ideal candidate should have good organizational skills and experience in both leading and working as part of a team in the hospitality or food industry. This position requires a vehicle as there will be travel between stores.

OVERVIEW OF RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

• Stay tuned in with emerging trends that will affect the business

• Demonstrate ownership and accountability by consistently improving restaurant operating standards and taking the necessary corrective action

• Monitor poor performing restaurants. Implement and execute corrective action plans to improve poor operating or low profitability restaurants

• Ensure standards and regulation compliance of the Ops team.

• Identify and communicate operational and financial risks and create corrective action plans

• Monitor and improve restaurant profitability

• Submit daily, weekly and monthly & other required reports on a timely basis

• Provide leadership, coaching & strategic direction to restaurant management teams.

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED

• Proven experience at a Multisite Management level.

• Must have multisite experience

• Tertiary qualification advantageous

• Strong Leadership ability;

• Ability to delegate and manage down effectively;

• Intermediate Microsoft Excel and Word skills;

• High attention to detail and process driven;

• Analytical

• Strong verbal and written communication skills

• Discretion and integrity

• Problem analysis and problem-solving skills

• Stress tolerance

• Decision-making

• Strong market knowledge and experience in working across various functions, businesses and regions

• Previous knowledge of Micros advantageous

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Life & Brand Portfolio seeks an experienced General Manager to join our teams at various locations across Cape Town and surrounding areas. The General Manager will be responsible for the management and overall responsibility of the restaurant. Supervision, performance management and effective delegation to various junior managers and staff to ensure an efficient and smooth-running restaurant.

RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

• Ensure daily store operational requirements are met;
• Ensure smooth running of front of house and back of house;
• Supervision of staff;
• Ensure store hygiene, maintenance, health and safety requirements are met;
• Beverage cost, food costs and stock control are within specified range;
• Be on duty for busy shifts, weekends and all functions;
• Ensure effective communication between staff as well as management;
• Ensure reports are issued timeously.

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:

• 3-5 years in a similar role;
• Experience in dealing with high volume, in a similar environment would be preferable;
• Strong Leadership ability;
• Ability to delegate and manage down effectively;
• Intermediate Microsoft Excel and Word skills;
• Strong analytical and problem-solving skills;
• High attention to detail and process driven;
• Ability to interpret statistical information;
• Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers;
• Self-motivated and deadline oriented;
• Ability to multi-task;
• Discretion and integrity;
• Problem analysis and problem-solving skills;
• Stress tolerance;
• Decision-making;
• This person will be for employment in a position of trust and honesty and entails the handling of cash or finances.

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Life & Brand Portfolio is seeking an experienced Assistant General Manager to join our team in various restaurants across Cape Town and surrounding areas. The Assistant General Manager will be responsible for assisting and supporting the General Manager. Assist with supervision, performance management and effective delegation to various junior managers and staff to ensure an efficient and smooth-running restaurant.

RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

  • Ensure daily store operational requirements are met;
  • Ensure smooth running of front of house and back of house;
  • Supervision of staff;
  • Ensure store hygiene, maintenance, health and safety requirements are met;
  • Beverage cost, food costs and stock control are within specified range;
  • Be on duty for busy shifts, weekends and all functions;
  • Ensure effective communication between staff as well as management;
  • Ensure reports are issued timeously.

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:

  • 3 – 5 years in a similar role;
  • Experience in dealing with high volume, in a similar environment would be preferable;
  • Experience in working on Micros;
  • Strong Leadership ability;
  • Ability to delegate and manage down effectively;
  • Intermediate Microsoft Excel and Word skills;
  • Strong analytical and problem-solving skills;
  • High attention to detail and process driven;
  • Ability to interpret statistical information;
  • Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers;
  • Self-motivated and deadline oriented;
  • Ability to multi-task;
  • Discretion and integrity;
  • Problem analysis and problem-solving skills;
  • Stress tolerance;
  • Decision-making;
  • This person will be for employment in a position of trust and honesty and entails the handling of cash or finances.

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Life & Brand Portfolio seeks an experienced Senior Manager to join our team. Positions are available at various restaurants across Cape Town and the surrounding areas.  This candidate will be responsible for effective communication with guests and management of staff. The ideal candidate should highly motivated, efficient and have previous experience in a similar role and environment.
 
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
  • Daily administrative requirements;
  • Events and functions; all events and function communication to guests and management; communication to relevant departments for stock and OE requirements, for approval by the General Manager
  • If by any chance the General Manager is not on duty you will be in charge / responsible and accountable for the shop
  • Daily store and floor operational requirements;
  • FOH and guest liaisons
  • Daily pre and post shift checklists are, implemented, completed, checked and filed.
  • Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
  • Daily checking of My Inventory on My Micros
  • Ensuring that all staff rostered to work are on time
  • Regular presence on the restaurant floor during service
  • Labour Management – ensuring a 20% labour cost is maintained
 
QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:
  • 3 – 5 years in a similar role
  • Experience in dealing with high volume, in a similar environment would be preferable;
  • Experience in working on Micros;
  • Strong Leadership ability;
  • Intermediate Microsoft Excel and Word skills;
  • Strong analytical and problem-solving skills;
  • High attention to detail and process driven;
  • Ability to interpret statistical information;
  • Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers;
  • Self-motivated and deadline oriented;
  • Ability to multi-task;
  • Discretion and integrity;
  • Problem analysis and problem-solving skills;
  • Stress tolerance;
  • Decision-making;
  • This person will be for employment in a position of trust and honesty and entails the handling of cash or finances.
 
PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.
 
WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.
 
SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Lucky Fish Kalk Bay is seeking an experienced Shift Leader to lead the team in one of our kitchens. Reporting to the General Manager, the ideal candidate must have a minimum of 2 years’ experience in a similar role.

RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

  • To ensure that all meals, snacks and functions are correctly prepared, cooked and served.
  • To ensure that foodstuffs are used correctly so that wastage is kept to a minimum, and staff are trained to effect good portion control.
  • To re-arrange duties and rosters as necessary to ensure that all tasks are correctly and timeously completed.
  • To ensure that the preparation of food is hygienic and that a “clean as you go” discipline is adhered to.
  • To ensure that food in the bains-marie looks attractive at all times, re-garnishing where necessary or replenishing.
  • To ensure that company and statutory hygiene standards are maintained.
  • To ensure that all kitchen staff are clean and correctly dressed at all times.
  • To promote team spirit and lead by example.
  • To assist with or present regular training or coaching sessions, so that staff perform their duties correctly.
  • To report any faults or defects to management, paying particular attention to any safety or health hazard.

 

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:

  • 2-3 years in a similar role.
    • Experience in dealing with high volume, in a similar environment would be preferable
    • Strong Leadership ability;
    • Ability to delegate and manage down effectively;
    • Strong analytical and problem-solving skills;
    • High attention to detail and process driven;
    • Ability to interpret statistical information;
    • Self-motivated and deadline oriented;
    • Ability to multi-task
    • Discretion and integrity
    • Problem analysis and problem-solving skills
    • Stress tolerance
    • Decision-making

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Life & Brand Portfolio is currently looking for a Maintenance Coordinator. This candidate owns the planning and coordination side of maintenance across the Gauteng sites, manages the Maintenance Handyman’s workload, and works alongside him on-site when extra hands are needed.

 

RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

 

  • Schedule and track preventative maintenance across all Gauteng restaurants (kitchen equipment, refrigeration, HVAC, electrical, plumbing, fixtures and fittings)
  • Log and prioritise reactive maintenance requests from store managers, and manage response times
  • Liaise with external contractors and suppliers for specialist repairs (refrigeration technicians, electricians, aircon servicing etc.), including getting quotes and managing service level agreements
  • Maintain a maintenance register/asset list per site, including service history and warranty tracking
  • Manage and report on the maintenance budget, and flag capex needs (equipment replacement, major repairs)
  • Ensure compliance with health and safety standards, and coordinate any statutory inspections (electrical certificates of compliance, gas compliance, fire equipment servicing)
  • Direct and check in on the Maintenance Handyman’s day-to-day work, and be hands-on alongside on-site for larger jobs, urgent call-outs, or whenever an extra pair of hands is needed to get a job done faster
  • Report into you (or ops management) on outstanding issues, costs, and recurring problem areas per site

 

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:

 

  • Understanding of general building maintenance and electrical systems, with the practical ability to actually assist with repairs, not just assess them
  • Computer literate (able to manage a maintenance log/spreadsheet, email, basic reporting)
  • Valid driving licence (multi-site travel across Gauteng)
  • Physically able and willing to do hands-on work alongside the Maintenance Man, not purely a desk/admin role
  • Strong organisational skills, able to juggle multiple sites, priorities, and switch between planning and doing
  • Good communicator, comfortable liaising with store managers, contractors and suppliers
  • Prior experience in facilities/maintenance coordination, ideally in hospitality, retail or multi-site environment, with genuine trade skills (not just management experience)

 

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY. 

 

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

 

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Life & Brand Portfolio is currently looking for a Maintenance Handyman. This candidate will be responsible for the Hands-on execution of maintenance and repair work across the Gauteng sites, reporting to and working alongside the Maintenance Coordinator.

RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

 

  • Carry out routine and reactive maintenance across sites: plumbing repairs (leaks, blocked drains, taps, toilets), basic electrical work (light fittings, plug points, extractor fans, within safe/legal limits), painting and touch-ups, general carpentry and fixture repairs
  • Service and troubleshoot basic kitchen and front-of-house equipment where within his skill level, and flag anything needing a specialist
  • Respond to urgent call-outs from stores (e.g. a blocked drain or broken door) within agreed timeframes
  • Carry out scheduled preventative maintenance checks as directed by the Coordinator
  • Keep tools, equipment and a maintenance vehicle (if provided) in good order
  • Maintain basic records of work done at each site (what was fixed, parts used, time spent)
  • Escalate issues beyond his skill level or requiring a licensed tradesperson (major electrical, gas, structural) to the Coordinator

 

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:

 

  • Proven hands-on experience in basic maintenance work: plumbing, painting, electrical, general handyman skills
  • Comfortable working across multiple trades at a competent (not necessarily qualified/trade-tested) level
  • Valid driving licence, willing and able to travel between sites daily
  • Physically able to do manual work (lifting, ladder work, etc.)
  • Reliable, self-starting, able to work with minimal supervision once given a task list
  • Experience in a restaurant, retail or hospitality environment is a plus, given the fast turnaround expected between service periods

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY. 

 

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

 

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

La Parada Newmarket is seeking an experienced Junior Front of House Manager to join our team. This candidate will be responsible for effective communication with guests and management of staff.

Responsibilities Include but are not limited to:

  • Daily administrative requirements;
  • Events and functions; all events and function communication to guests and management; communication to relevant departments for stock and OE requirements, for approval by the General Manager
  • Daily store and floor operational requirements;
  • FOH and guest liaisons
  • Daily pre and post shift checklists are, implemented, completed, checked and filed.
  • Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
  • Daily checking of My Inventory on My Micros
  • Ensuring that all staff rostered to work are on time
  • Regular presence on the restaurant floor during service

Qualifications, experience, skills and knowledge required:

  • 2-3 years in a similar role.
  • Experience in dealing with high volume, in a similar environment would be preferable;
  • Strong Leadership ability;
  • Intermediate Microsoft Excel and Word skills;
  • Strong analytical and problem-solving skills;
  • High attention to detail and process driven;
  • Ability to interpret statistical information;
  • Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers;
  • Self-motivated and deadline oriented;
  • Ability to multi-task
  • Discretion and integrity
  • Problem analysis and problem-solving skills
  • Stress tolerance
  • Decision-making
  • This person will be for employment in a position of trust and honesty and entails the handling of cash or finances

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

La Parada Newmarket seeks an experienced Senior Manager to join our team. This candidate will be responsible for effective communication with guests and management of staff. The ideal candidate should highly motivated, efficient and have previous experience in a similar role and environment.

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

  • Daily administrative requirements;
  • Events and functions; all events and function communication to guests and management; communication to relevant departments for stock and OE requirements, for approval by the General Manager;
  • If by any chance the General Manager is not on duty you will be in charge / responsible and accountable for the venue;
  • Daily club and floor operational requirements;
  • FOH and guest liaisons;
  • Daily pre and post shift checklists are, implemented, completed, checked and filed.
  • Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement;
  • Daily checking of My Inventory on My Micros;
  • Ensuring that all staff rostered to work are on time;
  • Regular presence on the restaurant floor during service;
  • Labour Management – ensuring a 20% labour cost is maintained.

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:

  • 2-3 years in a similar role.
  • Experience in dealing with high volume, in a similar environment would be preferable;
  • Strong Leadership ability;
  • Intermediate Microsoft Excel and Word skills;
  • Strong analytical and problem-solving skills;
  • High attention to detail and process driven;
  • Ability to interpret statistical information;
  • Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers;
  • Self-motivated and deadline oriented;
  • Ability to multi-task
  • Discretion and integrity
  • Problem analysis and problem-solving skills
  • Stress tolerance
  • Decision-making
  • This person will be for employment in a position of trust and honesty and entails the handling of cash or finances

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Tiger’s Milk Camps Bay is seeking an experienced Kitchen Manager to lead our team. Reporting to the General Manager, the ideal candidate must have a minimum of 3 years’ experience in a similar role.

RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

  • To ensure that all meals, snacks and functions are correctly prepared, cooked and served.
  • To ensure that foodstuffs are used correctly so that wastage is kept to a minimum, and staff are trained to effect good portion control.
  • To re-arrange duties and rosters as necessary to ensure that all tasks are correctly and timeously completed.
  • To ensure that the preparation of food is hygienic and that a “clean as you go” discipline is adhered to.
  • To ensure that food in the bains-marie looks attractive at all times, re-garnishing where necessary or replenishing.
  • To ensure that company and statutory hygiene standards are maintained.
  • To ensure that all kitchen staff are clean and correctly dressed at all times.
  • To promote team spirit and lead by example.
  • To assist with or present regular training or coaching sessions, so that staff perform their duties correctly.
  • To report any faults or defects to management, paying particular attention to any safety or health hazard.
  • Managing inventory so that all necessary ingredients are stocked for service
  • Hiring new staff and providing training to facilitate quick acclimation
  • Streamlining the kitchen processes to maintain prompt service times
  • Working with the Head Chef to develop and maintain the restaurant menu
  • Setting regular cleaning standards for the kitchen and verifying that staff is maintaining sanitation levels
  • Creating schedules for all kitchen staff
  • Tracking kitchen finances to identify areas of potential waste
  • An above average understanding of Micros is critical

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:

  • 3-4 years in a similar role.
  • Experience in dealing with high volume, in a similar environment would be preferable
  • Strong Leadership ability;
  • Ability to delegate and manage down effectively;
  • Strong analytical and problem-solving skills;
  • High attention to detail and process driven;
  • Ability to interpret statistical information;
  • Self-motivated and deadline oriented;
  • Ability to multi-task
  • Discretion and integrity
  • Problem analysis and problem-solving skills
  • Stress tolerance
  • Decision-making

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Harbour House Camps Bay is seeking an experienced Kitchen Manager to lead our team. Reporting to the General Manager, the ideal candidate must have a minimum of 3 years’ experience in a similar role.

RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

  • To ensure that all meals, snacks and functions are correctly prepared, cooked and served.
  • To ensure that foodstuffs are used correctly so that wastage is kept to a minimum, and staff are trained to effect good portion control.
  • To re-arrange duties and rosters as necessary to ensure that all tasks are correctly and timeously completed.
  • To ensure that the preparation of food is hygienic and that a “clean as you go” discipline is adhered to.
  • To ensure that food in the bains-marie looks attractive at all times, re-garnishing where necessary or replenishing.
  • To ensure that company and statutory hygiene standards are maintained.
  • To ensure that all kitchen staff are clean and correctly dressed at all times.
  • To promote team spirit and lead by example.
  • To assist with or present regular training or coaching sessions, so that staff perform their duties correctly.
  • To report any faults or defects to management, paying particular attention to any safety or health hazard.
  • Managing inventory so that all necessary ingredients are stocked for service
  • Hiring new staff and providing training to facilitate quick acclimation
  • Streamlining the kitchen processes to maintain prompt service times
  • Working with the Head Chef to develop and maintain the restaurant menu
  • Setting regular cleaning standards for the kitchen and verifying that staff is maintaining sanitation levels
  • Creating schedules for all kitchen staff
  • Tracking kitchen finances to identify areas of potential waste
  • An above average understanding of Micros is critical

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:

  • 3-4 years in a similar role.
  • Experience in dealing with high volume, in a similar environment would be preferable
  • Strong Leadership ability;
  • Ability to delegate and manage down effectively;
  • Strong analytical and problem-solving skills;
  • High attention to detail and process driven;
  • Ability to interpret statistical information;
  • Self-motivated and deadline oriented;
  • Ability to multi-task
  • Discretion and integrity
  • Problem analysis and problem-solving skills
  • Stress tolerance
  • Decision-making

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Harbour House Camps Bay seeks an experienced Head Chef to run our kitchen. Reporting to the General Manager and Group Executive Chef, the Head Chef will be responsible for the management and running of a busy kitchen. Supervision, performance management and effective delegation to various junior managers and staff to ensure a cost effective, efficient and smooth-running kitchen.

RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

  • Ensure daily store operational requirements are met
  • Ensure smooth running of kitchen
  • Supervision of staff
  • Ensure store hygiene, maintenance, health and safety requirements are met
  • Beverage cost, food costs and stock control are within specified range
  • Be on duty for busy shifts, weekends and all functions.
  • Ensure effective communication between staff as well as management
  • Ensure reports are issued timeously

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:

  • 5 years in a similar role;
  • Applicable degree or qualification;
  • Experience in dealing with high volume, in a similar environment would be preferable;
  • Strong Leadership ability;
  • Well organised;
  • Computer Literate and experience on MICROS BOH Systems will be an advantage as well;
  • Fine Dining Style Restaurant experience will be an advantage as well;
  • Ability to delegate and manage down effectively;
  • High attention to detail and process driven;
  • Ability to interpret statistical information;
  • Ability to communicate verbally and in writing with all levels of management;
  • Ability to multi-task;
  • Discretion and integrity;
  • Stress tolerance;
  • Decision-making

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Harbour House Camps Bay is seeking an experienced Junior Front of House Manager to join our team. This candidate will be responsible for effective communication with guests and management of staff. Fine Dining experience advantageous.

Responsibilities Include but are not limited to:

  • Daily administrative requirements;
  • Events and functions; all events and function communication to guests and management; communication to relevant departments for stock and OE requirements, for approval by the General Manager
  • Daily store and floor operational requirements;
  • FOH and guest liaisons
  • Daily pre and post shift checklists are, implemented, completed, checked and filed.
  • Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
  • Daily checking of My Inventory on My Micros
  • Ensuring that all staff rostered to work are on time
  • Regular presence on the restaurant floor during service

Qualifications, experience, skills and knowledge required:

  • 2-3 years in a similar role.
  • Experience in dealing with high volume, in a similar environment would be preferable
  • Strong Leadership ability;
  • Intermediate Microsoft Excel and Word skills;
  • Strong analytical and problem-solving skills;
  • High attention to detail and process driven;
  • Ability to interpret statistical information;
  • Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers;
  • Self-motivated and deadline oriented;
  • Ability to multi-task
  • Discretion and integrity
  • Problem analysis and problem-solving skills
  • Stress tolerance
  • Decision-making
  • This person will be for employment in a position of trust and honesty and entails the handling of cash or finances

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Tiger’s Milk Ballito is seeking an experienced Kitchen Manager to lead the team. Reporting to the General Manager, the ideal candidate must have a minimum of 3 years’ experience in a similar role.

RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

  • To ensure that all meals, snacks and functions are correctly prepared, cooked and served.
  • To ensure that foodstuffs are used correctly so that wastage is kept to a minimum, and staff are trained to effect good portion control.
  • To re-arrange duties and rosters as necessary to ensure that all tasks are correctly and timeously completed.
  • To ensure that the preparation of food is hygienic and that a “clean as you go” discipline is adhered to.
  • To ensure that food in the bains-marie looks attractive at all times, re-garnishing where necessary or replenishing.
  • To ensure that company and statutory hygiene standards are maintained.
  • To ensure that all kitchen staff are clean and correctly dressed at all times.
  • To promote team spirit and lead by example.
  • To assist with or present regular training or coaching sessions, so that staff perform their duties correctly.
  • To report any faults or defects to management, paying particular attention to any safety or health hazard.

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:

  • 3-4 years in a similar role.
  • Experience in dealing with high volume, in a similar environment would be preferable
  • Strong Leadership ability;
  • Ability to delegate and manage down effectively;
  • Strong analytical and problem-solving skills;
  • High attention to detail and process driven;
  • Ability to interpret statistical information;
  • Self-motivated and deadline oriented;
  • Ability to multi-task
  • Discretion and integrity
  • Problem analysis and problem-solving skills
  • Stress tolerance
  • Decision-making

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Life & Brand Portfolio seeks an experienced Head Chef to run our Lookout Deck kitchen. Reporting to the General Manager and the Head Chef will be responsible for the management and running of a busy kitchen. Supervision, performance management and effective delegation to various junior managers and staff to ensure a cost effective, efficient and smooth-running kitchen.

RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

  • Ensure daily store operational requirements are met
  • Ensure smooth running of kitchen
  • Supervision of staff
  • Ensure store hygiene, maintenance, health and safety requirements are met
  • Beverage cost, food costs and stock control are within specified range
  • Be on duty for busy shifts, weekends and all functions.
  • Ensure effective communication between staff as well as management
  • Ensure reports are issued timeously

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED

  • 5 years in a similar role.
  • Experience work with seafood advantageous
  • Applicable degree or qualification
  • Experience in dealing with high volume, in a similar environment would be preferable
  • Strong Leadership ability;
  • Well organised
  • Computer Literate and experience on MICROS BOH Systems will be an advantage as well
  • Tapa Style Restaurant experience will be an advantage as well
  • Ability to delegate and manage down effectively;
  • High attention to detail and process driven;
  • Ability to interpret statistical information;
  • Ability to communicate verbally and in writing with all levels of management
  • Ability to multi-task
  • Discretion and integrity
  • Stress tolerance
  • Decision-making

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Life & Brand Portfolio seeks an experienced Regional Executive Chef to join us. The ideal candidate must have a minimum of 5 years’ experience in a similar role in a fast-paced environment. This exciting opportunity allows for the overseeing and involvement with all of our brands and our Brand Chefs.

RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

Training & Standard Maintenance

• Ensuring standards are upheld. 

• Providing input regarding new recruits, disciplinaries and dismissals. 

Quality Control

• Store visits regularly, monthly quality control audit and report for each store. 

• Quality control on products from suppliers. 

• Weekly visits to Central Kitchen for tastings.

• Supervising staff, offering assistance as needed.

New Recipe & Menu Development

• Create or design new recipes based on a brief, compile a proposal, arrange tastings.

• Once approved, create plate recipes and production recipes.

• Implement and train staff on new dishes.

Cost of Sales Controls

• During store visits, check stock counts, analysis of monthly cost of sales report. Provide analysis for stores that have issues.

• Portion control as part of the sales control.

Hygiene & Safety Standards

• Ensuring proper hygiene on a daily basis, train staff around safe kitchen practices.

• Ensure updates around hygiene and safety standards are relayed and actioned in store.

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:

• 5 years in a similar role;

• Applicable degree or qualification;

• Experience in a similar environment would be preferable;

• Strong Leadership ability;

• Well organised;

• Computer Literate and experience on MICROS BOH Systems will be an advantage as well;

• Ability to delegate and manage down effectively;

• High attention to detail and process driven;

• Ability to interpret statistical information;

• Ability to communicate verbally and in writing with all levels of management

• Ability to multi-task

• Discretion and integrity

• Stress tolerance

• Decision-making

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.  

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Life & Brand Portfolio seeks an experienced Regional Executive Chef to join us in KwaZulu Natal. The ideal candidate must have a minimum of 5 years’ experience in a similar role in a fast-paced environment. This exciting opportunity allows for the overseeing and involvement with all of our brands and our Brand Chefs.

RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

Training & Standard Maintenance

• Ensuring standards are upheld. 

• Providing input regarding new recruits, disciplinaries and dismissals. 

Quality Control

• Store visits regularly, monthly quality control audit and report for each store. 

• Quality control on products from suppliers. 

• Weekly visits to Central Kitchen for tastings.

• Supervising staff, offering assistance as needed.

New Recipe & Menu Development

• Create or design new recipes based on a brief, compile a proposal, arrange tastings.

• Once approved, create plate recipes and production recipes.

• Implement and train staff on new dishes.

Cost of Sales Controls

• During store visits, check stock counts, analysis of monthly cost of sales report. Provide analysis for stores that have issues.

• Portion control as part of the sales control.

Hygiene & Safety Standards

• Ensuring proper hygiene on a daily basis, train staff around safe kitchen practices.

• Ensure updates around hygiene and safety standards are relayed and actioned in store.

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:

• 5 years in a similar role;

• Applicable degree or qualification;

• Experience in a similar environment would be preferable;

• Strong Leadership ability;

• Well organised;

• Computer Literate and experience on MICROS BOH Systems will be an advantage as well;

• Ability to delegate and manage down effectively;

• High attention to detail and process driven;

• Ability to interpret statistical information;

• Ability to communicate verbally and in writing with all levels of management

• Ability to multi-task

• Discretion and integrity

• Stress tolerance

• Decision-making

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.  

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Life & Brand Portfolio seeks an experienced Brand Chef to head on of our Brands in the Western Cape. Reporting to the Group Executive Chef, the ideal candidate must have a minimum of 5 years’ experience in a similar role.

RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

Training & Standard Maintenance by:

  • Ensuring standard are upheld by checking if operational equipment is up to standard and in working order.
  • Providing input regarding new recruits, disciplinaries and dismissals.

Quality Control

  • Store visits regularly.
  • Monthly quality control audit and report for each store.
  • Quality control on products from suppliers.
  • Weekly visits to Central Kitchen for tastings.
  • Supervising staff, offering assistance as needed.

New Recipe & Menu Development

  • Create or design new recipes based on a brief.
  • Compile a proposal.
  • Arrange for tastings.
  • Once approved, create plate recipes and production recipes.
  • Implement and train staff on new dishes.

Cost of Sales Controls

  • During store visits, check stock counts.
  • Analysis of monthly cost of sales report. Provide analysis for stores that have issues.
  • Portion control as part of the sales control.

Hygiene & Safety Standards

  • Ensuring proper hygiene on a daily basis.
  • Train staff around safe kitchen practices.
  • Ensure updates around hygiene and safety standards are relayed and actioned in store.

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED

  • 5 years in a similar role;
  • Applicable degree or qualification;
  • Experience in a similar environment would be preferable;
  • Strong Leadership ability;
  • Well organised;
  • Computer Literate and experience on MICROS BOH Systems will be an advantage as well;
  • Ability to delegate and manage down effectively;
  • High attention to detail and process driven;
  • Ability to interpret statistical information;
  • Ability to communicate verbally and in writing with all levels of management;
  • Ability to multi-task;
  • Discretion and integrity;
  • Stress tolerance;
  • Decision-making.

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY. 

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Life & Brand Portfolio seeks an experienced Brand Chef to head on of our Brands in Gauteng. Reporting to the Group Executive Chef, the ideal candidate must have a minimum of 5 years’ experience in a similar role.

RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

Training & Standard Maintenance by:

  • Ensuring standard are upheld by checking if operational equipment is up to standard and in working order.
  • Providing input regarding new recruits, disciplinaries and dismissals.

Quality Control

  • Store visits regularly.
  • Monthly quality control audit and report for each store.
  • Quality control on products from suppliers.
  • Weekly visits to Central Kitchen for tastings.
  • Supervising staff, offering assistance as needed.

New Recipe & Menu Development

  • Create or design new recipes based on a brief.
  • Compile a proposal.
  • Arrange for tastings.
  • Once approved, create plate recipes and production recipes.
  • Implement and train staff on new dishes.

Cost of Sales Controls

  • During store visits, check stock counts.
  • Analysis of monthly cost of sales report. Provide analysis for stores that have issues.
  • Portion control as part of the sales control.

Hygiene & Safety Standards

  • Ensuring proper hygiene on a daily basis.
  • Train staff around safe kitchen practices.
  • Ensure updates around hygiene and safety standards are relayed and actioned in store.

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED

  • 5 years in a similar role;
  • Applicable degree or qualification;
  • Experience in a similar environment would be preferable;
  • Strong Leadership ability;
  • Well organised;
  • Computer Literate and experience on MICROS BOH Systems will be an advantage as well;
  • Ability to delegate and manage down effectively;
  • High attention to detail and process driven;
  • Ability to interpret statistical information;
  • Ability to communicate verbally and in writing with all levels of management;
  • Ability to multi-task;
  • Discretion and integrity;
  • Stress tolerance;
  • Decision-making.

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY. 

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Life & Brand Portfolio is looking for an energetic and passionate Group Marketing Manager to head the marketing team. This position will give you the opportunity to work in fast-paced industry heading the creative team and creating content for the group’s owned brands.

Responsibilities include but are not limited to:

  1. Portfolio Strategy Development: Lead the creation and execution of a holistic marketing strategy that encompasses all products/services within the portfolio. Align marketing objectives with business goals to drive growth and market share.
  2. Agency Management: Oversee the relationship with external marketing agencies, ensuring their work aligns with our strategic vision and delivers the desired results. Negotiate contracts, set clear expectations, and monitor performance metrics.
  3. Operational Efficiency: Leverage your operations background to streamline marketing processes, improve workflow efficiency, and ensure optimal use of resources. Implement best practices in project management and process improvement.
  4. Budget Management: Develop and manage the marketing budget, ensuring all activities are cost-effective and deliver a strong return on investment. Monitor expenditures and report on financial performance.
  5. Campaign Planning and Execution: Lead the planning, execution, and optimization of integrated marketing campaigns across multiple channels, including digital, print, and events. Ensure consistent messaging and branding.
  6. Market Research and Analysis: Conduct market research to stay informed on industry trends, menu trends, customer insights and needs, and competitor activities. Use insights to inform marketing strategies and identify growth opportunities.
  7. Team Leadership: Manage and mentor a team of marketing professionals, fostering a collaborative and innovative work environment. Set clear objectives, provide regular feedback, and support professional development.
  8. Performance Measurement: Establish and track key performance indicators (KPIs) to measure the effectiveness of marketing initiatives. Use data-driven insights to optimize campaigns and strategies.
  9. Cross-Functional Collaboration: Work closely with operations teams, product menu development, new business development, human resources, and all other functionaries to ensure marketing initiatives are aligned with business goals and operational capabilities.
  10. Reporting: Prepare and present regular reports to senior management on marketing performance, operational achievements, and areas for improvement.

Qualifications, Experience, Skills and Knowledge required:

  • 5 or more Years’ Marketing Experience
  • Background in Operations preferable 
  • Experience in brand content from conception to execution.
  • Must be articulate and have good command for the English language, spoken and written
  • Good organization and time management skills
  • Must be extremely computer literate with competence in Microsoft Office

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

 

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

 

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Role Description

We are seeking an experienced Area Manager specializing in Restaurant Operations to oversee and optimize the performance of our restaurant portfolio. This is a full-time, on-site role based in the City of Cape Town. Responsibilities include managing daily operations, improving customer satisfaction, ensuring high-quality service, supervising hiring processes, and maintaining the performance and profitability of restaurant locations within the designated area. The Area Manager will collaborate with staff, monitor effective implementation of strategies, and align operations with company goals.

OVERVIEW OF RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

• Stay tuned in with emerging trends that will affect the business 

• Demonstrate ownership and accountability by consistently improving restaurant operating standards and taking the necessary corrective action 

• Monitor poor performing restaurants. Implement and execute corrective action plans to improve poor operating or low profitability restaurants 

• Ensure standards and regulation compliance of the Ops team. 

• Identify and communicate operational and financial risks and create corrective action plans

• Monitor and improve restaurant profitability 

• Submit daily, weekly and monthly & other required reports on a timely basis 

• Provide leadership, coaching & strategic direction to restaurant management teams.

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED

• Proven experience at a Multisite Management level.

• Tertiary qualification advantageous

• Strong Leadership ability;

• Ability to delegate and manage down effectively;

• Intermediate Microsoft Excel and Word skills;

• High attention to detail and process driven;

• Analytical

• Strong verbal and written communication skills

• Discretion and integrity

• Problem analysis and problem-solving skills

• Stress tolerance

• Decision-making

• Strong market knowledge and experience in working across various functions, businesses and regions

• Previous knowledge of Micros advantageous

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.  

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Life & Brand Portfolio is currently recruiting a Head of Training for the Group. The ideal candidate has a passion for operations and the restaurant industry. This is a Senior level position and candidates will be expected to work with a fair level of independence. Previous Training experience is a must.

Overall Responsibilities include but are not limited to:

  • Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
  • Facilitation of different classes.
  • Facilitation of practical (in store) or theoretical classes (classroom).
  • Writing of the course material for classes.
  • Planning, scheduling and reporting of training for throughout the year.
  • Includes internal and external training (sponsored training).
  • New store opening training.
  • Systems and procedure training with new joining managers.
  • Tracking and meeting Workplace Skills Plan targets each year.
  • Ensure submission takes place yearly in April.
  • Maintaining all internal audit standards being measured.
  • Compile training budget
  • Manage and update training budget

Qualifications & Requirements:

  • Relevant Business or Hospitality qualification;
  • Related experience of 5 years;
  • Must have knowledge and operational experience within the restaurant industry;
  • Own reliable transport, drivers’ licence and ability to travel nationally;
  • Curriculum and program design;
  • Implementing learning solutions;
  • Project Management experience;
  • Experience in delivering end-to-end learning programmes;
  • Intermediate Microsoft Excel and Word skills;
  • Accurate and meticulous;
  • Good written and verbal communication skills;
  • Good telephone etiquette;
  • Discretion and integrity;
  • Ability to work under pressure;
  • Self-motivated;
  • Experience on Micros is a bonus

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY. 

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL.

ROLE PURPOSE

The National Brand Manager is responsible for leading and driving the overall brand and marketing strategy for the Brand nationally. This role ensures that all marketing, brand, promotional, experiential, partnership, and communication initiatives are strategically aligned to the positioning, commercial objectives, customer experience, and long-term growth ambitions of each brand.

The role requires a balance of strategic brand thinking, creative leadership, commercial understanding, operational collaboration, and marketing execution. The National Brand Manager will work closely with operations, creative, digital, events & activations, PR, suppliers, and agency partners to ensure the brand remain culturally relevant, commercially successful, and consistently executed across all customer touchpoints.

Regional Events & Activations teams will lead the planning and execution of entertainment, partnerships, and activations, and the National Brand Manager will oversee and guide these initiatives to ensure alignment with the broader brand and marketing strategy.

KEY RESPONSIBILITIES

  1. Brand Strategy & Positioning
  • Lead and evolve the national brand and marketing strategy for the Brand.
  • Ensure the brand maintains a clear, differentiated, and commercially relevant market position.
  • Identify growth opportunities, seasonal opportunities, customer trends, and cultural moments relevant to each brand.
  • Drive consistency across all brand touchpoints including in-store experience, communications, social media, events, partnerships, and campaigns.
  • Act as the brand custodian for the brand nationally.
  1. Marketing Campaigns & Promotions
  • Develop and oversee annual and monthly marketing plans aligned to commercial objectives.
  • Lead campaign ideation and execution across digital, social media, in-store, PR, influencer, partnership, and experiential channels.
  • Collaborate with internal creative and content teams to ensure all creative output aligns to brand standards and objectives.
  • Work closely with operations teams to ensure campaigns and promotions are operationally executable and commercially effective.
  • Brief, review, and approve campaign creative, copy, and rollout plans.
  1. Events, Entertainment & Activations Oversight
  • Oversee and guide all proposed entertainment, event, sponsorship, and activation activity relating to the Brand.
  • Ensure all activations align with each brand’s positioning, audience, tone, and commercial strategy.
  • Collaborate closely with the Brand & Activations team to shape meaningful and commercially impactful experiences.
  • Review post-event and activation feedback, insights, and performance to identify learnings and opportunities for improvement.
  • Identify opportunities for strategic partnerships, collaborations, and culturally relevant experiences.
  1. Digital, Social & Content Direction
  • Oversee the overall social media and content direction for the Brand
  • Work closely with content creators, digital teams, and agency partners to ensure content remains relevant, elevated, and aligned to brand tone and positioning.
  • Ensure content calendars support key campaigns, commercial objectives, seasonal moments, and brand storytelling.
  • Monitor competitor activity, consumer trends, and digital opportunities.
  1. Commercial & Performance Management
  • Manage marketing and entertainment budgets effectively and responsibly.
  • Evaluate marketing and campaign effectiveness against agreed objectives and KPIs.
  • Analyse campaign performance, customer engagement, and sales trends to inform future strategy.
  • Ensure marketing initiatives contribute positively to revenue growth, guest experience, and brand equity.
  • Provide regular reporting, updates, and strategic recommendations to senior leadership.
  1. Cross-Functional Collaboration
  • Work closely with Operations, Culinary, Beverage, Events & Activations, Design, PR, Digital, and external suppliers/agencies.
  • Build strong relationships with Regional Managers, Area Managers, General Managers, and operational teams to ensure effective rollout and execution.
  • Support stores with marketing guidance, campaign implementation, and brand standards.
  • Ensure alignment between marketing activity and operational realities.

KEY SKILLS & ATTRIBUTES

  • Strong understanding of brand management, marketing strategy, and consumer behaviour.
  • Strong creative and conceptual thinking ability.
  • Commercially minded with strong business acumen.
  • Excellent planning, organisational, and project management skills.
  • Strong relationship management and collaboration skills.
  • Ability to manage multiple projects and stakeholders simultaneously.
  • Passion for hospitality, lifestyle, food, beverage, entertainment, and culture.
  • Strong attention to detail and brand consistency.
  • Confident decision-maker with strategic foresight.
  • Ability to work in a fast-paced and entrepreneurial environment.

EXPERIENCE & REQUIREMENTS

  • Minimum 5+ years’ experience in brand management, marketing, or related roles.
  • Hospitality, lifestyle, retail, FMCG, or entertainment industry experience advantageous.
  • Experience managing integrated marketing campaigns and brand strategies.
  • Experience working with events, activations, partnerships, and experiential marketing.
  • Understanding of social media, digital marketing, and content strategy.
  • Strong presentation and communication skills.

REPORTING STRUCTURE

Reports To: Head of Marketing

Works Closely With:

  • Brand & Activations Team
  • Operations Team
  • Creative & Content Team
  • Digital & Social Team
  • PR & Influencer Partners
  • External Agencies & Suppliers

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY. 

 

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

 

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL.

Life & Brand Portfolio is looking for a self-directed and detail oriented General Manager to run one of our our restaurant’s in Fourways. The ideal candidate should have good organizational skills and experience in both leading and working as part of a team in the hospitality or food industry. 

OVERVIEW OF RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

    • Ensure daily store operational requirements are met
    • Ensure smooth running of front of house and back of house
    • Supervision of staff
    • Ensure store hygiene, maintenance, health and safety requirements are met
    • Beverage cost, food costs and stock control are within specified range
    • Be on duty for busy shifts, weekends and all functions.
    • Ensure effective communication between staff as well as management
    • Ensure reports are issued timeously

    QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:

    • 3-5 years in a similar role.
    • Experience in dealing with high volume, in a similar environment would be preferable
    • Strong Leadership ability;
    • Ability to delegate and manage down effectively;
    • Intermediate Microsoft Excel and Word skills;
    • Strong analytical and problem-solving skills;
    • High attention to detail and process driven;
    • Ability to interpret statistical information;
    • Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers;
    • Self-motivated and deadline oriented;
    • Ability to multi-task
    • Discretion and integrity
    • Problem analysis and problem-solving skills
    • Stress tolerance
    • Decision-making
    • This person will be for employment in a position of trust and honesty and entails the handling of cash or finances

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Life & Brand Portfolio seeks an experienced General Manager to join our teams at various locations across KwaZulu-Natal. The General Manager will be responsible for the management and overall responsibility of the restaurant. Supervision, performance management and effective delegation to various junior managers and staff to ensure an efficient and smooth-running restaurant.

RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

• Ensure daily store operational requirements are met;
• Ensure smooth running of front of house and back of house;
• Supervision of staff;
• Ensure store hygiene, maintenance, health and safety requirements are met;
• Beverage cost, food costs and stock control are within specified range;
• Be on duty for busy shifts, weekends and all functions;
• Ensure effective communication between staff as well as management;
• Ensure reports are issued timeously.

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:

• 3-5 years in a similar role;
• Experience in dealing with high volume, in a similar environment would be preferable;
• Strong Leadership ability;
• Ability to delegate and manage down effectively;
• Intermediate Microsoft Excel and Word skills;
• Strong analytical and problem-solving skills;
• High attention to detail and process driven;
• Ability to interpret statistical information;
• Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers;
• Self-motivated and deadline oriented;
• Ability to multi-task;
• Discretion and integrity;
• Problem analysis and problem-solving skills;
• Stress tolerance;
• Decision-making;
• This person will be for employment in a position of trust and honesty and entails the handling of cash or finances.

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Tiger’s Milk Grand West and Destino seeks experienced professional waiters and waitresses. Reporting to the General Manager, the candidate will be responsible for providing excellent service to guests. The ideal candidate should be friendly, highly motivated, efficient and detail orientated.

RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

  • Learn menu items and be able to describe them appropriately to guests.
  • Take beverage and food orders.
  • Deliver beverages and food in a timely manner.
  • Clear dirty dishes from table.
  • Refill beverages throughout the meal.
  • Greet guests and make them feel comfortable.
  • Waiters and waitresses must be on their feet for long periods of time

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED

  • ·Minimum of 1 year experience in a similar role.
  • Basic knowledge of beer, wine, cocktails and spirits
  • Experience in dealing with high volume, in a similar environment would be preferable
  • Strong communication skills.
  • High attention to detail and process driven;
  • Self-motivated with the Ability to multi-task
  • Discretion and integrity
  • Stress tolerance
  • Decision-making
  • Professional and friendly. (Even in tough situations)
  • Effective communication skills with guests and staff.
  • Quick thinking and a team player.
  • This person will be for employment in a position of trust and honesty and entails the handling of cash

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Tiger’s Milk Grand West and Destino seeks experienced professional bartenders to join our team. Reporting to the General Manager, the candidate will be responsible for providing excellent service to guests. The ideal candidate should be friendly, highly motivated, efficient and have previous bartending experience.

RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

  • Prepare alcohol or non-alcohol beverages for bar and restaurant customers
  • Interact with customers, take orders and serve normal menu.
  • Assess customers’ needs and preferences, make recommendations and upsell.
  • Mix ingredients to prepare cocktails
  • Validate customers’ identification and confirm it meets legal drinking age.
  • Restock and replenish bar inventory and supplies.
  • Stay customer focused and nurture an excellent customer experience.
  • Comply with all food and beverage regulations and brand standards (SOPs).
  • Time to time stock take spot checks.
  • Responsible for the stock in the bar area.
  • Ensure cleanliness of all bar areas.
  • Maintain cleanliness and standards in all bar storerooms.
  • Control glassware and equipment ensuring minimal breakages and responsible and correct usage of equipment.

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED

  • Minimum of 2-3 years in a similar role.
  • Knowledge of beer, wine, cocktails and spirits.
  • Experience in dealing with high volume, in a similar environment would be preferable
  • Strong communication skills.
  • High attention to detail and process driven;
  • Self-motivated with the Ability to multi-task
  • Discretion and integrity
  • Stress tolerance
  • Decision-making
  • Professional and friendly. (Even in tough situations)
  • Effective communication skills with guests and staff.
  • Quick thinking and a team player.
  • This person will be for employment in a position of trust and honesty and entails the handling of cash

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Tiger’s Milk The Glen is seeking an experienced Junior Front of House Manager to join our team. This candidate will be responsible for effective communication with guests and management of staff.

Responsibilities Include but are not limited to:

  • Daily administrative requirements;
  • Events and functions; all events and function communication to guests and management; communication to relevant departments for stock and OE requirements, for approval by the General Manager
  • Daily store and floor operational requirements;
  • FOH and guest liaisons
  • Daily pre and post shift checklists are, implemented, completed, checked and filed.
  • Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
  • Daily checking of My Inventory on My Micros
  • Ensuring that all staff rostered to work are on time
  • Regular presence on the restaurant floor during service

Qualifications, experience, skills and knowledge required:

  • 2-3 years in a similar role.
  • Experience in dealing with high volume, in a similar environment would be preferable;
  • Strong Leadership ability;
  • Intermediate Microsoft Excel and Word skills;
  • Strong analytical and problem-solving skills;
  • High attention to detail and process driven;
  • Ability to interpret statistical information;
  • Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers;
  • Self-motivated and deadline oriented;
  • Ability to multi-task
  • Discretion and integrity
  • Problem analysis and problem-solving skills
  • Stress tolerance
  • Decision-making
  • This person will be for employment in a position of trust and honesty and entails the handling of cash or finances

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Tiger’s Milk The Glen seeks an experienced Senior Manager to join our team. This candidate will be responsible for effective communication with guests and management of staff. The ideal candidate should highly motivated, efficient and have previous experience in a similar role and environment.

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

  • Daily administrative requirements;
  • Events and functions; all events and function communication to guests and management; communication to relevant departments for stock and OE requirements, for approval by the General Manager;
  • If by any chance the General Manager is not on duty you will be in charge / responsible and accountable for the venue;
  • Daily club and floor operational requirements;
  • FOH and guest liaisons;
  • Daily pre and post shift checklists are, implemented, completed, checked and filed.
  • Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement;
  • Daily checking of My Inventory on My Micros;
  • Ensuring that all staff rostered to work are on time;
  • Regular presence on the restaurant floor during service;
  • Labour Management – ensuring a 20% labour cost is maintained.

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:

  • 2-3 years in a similar role.
  • Experience in dealing with high volume, in a similar environment would be preferable;
  • Strong Leadership ability;
  • Intermediate Microsoft Excel and Word skills;
  • Strong analytical and problem-solving skills;
  • High attention to detail and process driven;
  • Ability to interpret statistical information;
  • Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers;
  • Self-motivated and deadline oriented;
  • Ability to multi-task
  • Discretion and integrity
  • Problem analysis and problem-solving skills
  • Stress tolerance
  • Decision-making
  • This person will be for employment in a position of trust and honesty and entails the handling of cash or finances

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Harbour House Camps Bay is seeking an experienced Junior Front of House Manager to join our team. This candidate will be responsible for effective communication with guests and management of staff.

Responsibilities Include but are not limited to:

  • Daily administrative requirements;
  • Events and functions; all events and function communication to guests and management; communication to relevant departments for stock and OE requirements, for approval by the General Manager
  • Daily store and floor operational requirements;
  • FOH and guest liaisons
  • Daily pre and post shift checklists are, implemented, completed, checked and filed.
  • Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
  • Daily checking of My Inventory on My Micros
  • Ensuring that all staff rostered to work are on time
  • Regular presence on the restaurant floor during service

Qualifications, experience, skills and knowledge required:

  • 2-3 years in a similar role.
  • Experience in dealing with high volume, in a similar environment would be preferable;
  • Strong Leadership ability;
  • Intermediate Microsoft Excel and Word skills;
  • Strong analytical and problem-solving skills;
  • High attention to detail and process driven;
  • Ability to interpret statistical information;
  • Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers;
  • Self-motivated and deadline oriented;
  • Ability to multi-task
  • Discretion and integrity
  • Problem analysis and problem-solving skills
  • Stress tolerance
  • Decision-making
  • This person will be for employment in a position of trust and honesty and entails the handling of cash or finances
  • Fine dining experience is advantageous

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Tiger’s Milk Ballito is seeking an experienced Junior Front of House Manager to join our team. This candidate will be responsible for effective communication with guests and management of staff.

Responsibilities Include but are not limited to:

  • Daily administrative requirements;
  • Events and functions; all events and function communication to guests and management; communication to relevant departments for stock and OE requirements, for approval by the General Manager
  • Daily store and floor operational requirements;
  • FOH and guest liaisons
  • Daily pre and post shift checklists are, implemented, completed, checked and filed.
  • Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
  • Daily checking of My Inventory on My Micros
  • Ensuring that all staff rostered to work are on time
  • Regular presence on the restaurant floor during service

Qualifications, experience, skills and knowledge required:

  • 2-3 years in a similar role.
  • Experience in dealing with high volume, in a similar environment would be preferable;
  • Strong Leadership ability;
  • Intermediate Microsoft Excel and Word skills;
  • Strong analytical and problem-solving skills;
  • High attention to detail and process driven;
  • Ability to interpret statistical information;
  • Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers;
  • Self-motivated and deadline oriented;
  • Ability to multi-task
  • Discretion and integrity
  • Problem analysis and problem-solving skills
  • Stress tolerance
  • Decision-making
  • This person will be for employment in a position of trust and honesty and entails the handling of cash or finances
  • Fine dining experience is advantageous

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Harbour House Camps Bay is seeking an experienced Assistant General Manager to assist in running our restaurant. The Assistant General Manager will be responsible for the assisting and supporting the General Manager. Assist with supervision, performance management and effective delegation to various junior managers and staff to ensure an efficient and smooth-running restaurant. Fine Dining experience advantageous.

RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

  • Ensure daily store operational requirements are met
  • Ensure smooth running of front of house and back of house
  • Supervision of staff
  • Ensure store hygiene, maintenance, health and safety requirements are met
  • Beverage cost, food costs and stock control are within specified range
  • Be on duty for busy shifts, weekends and all functions.
  • Ensure effective communication between staff as well as management
  • Ensure reports are issued timeously

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:

  • 3 – 5 years in a similar role.
  • Ability to speak English and Afrikaans;
  • Own vehicle and drivers licence;
  • Experience in dealing with high volume, in a similar environment would be preferable;
  • Experience in working on Micros
  • Strong Leadership ability;
  • Ability to delegate and manage down effectively;
  • Intermediate Microsoft Excel and Word skills;
  • Strong analytical and problem-solving skills;
  • High attention to detail and process driven;
  • Ability to interpret statistical information;
  • Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers;
  • Self-motivated and deadline oriented;
  • Ability to multi-task
  • Discretion and integrity
  • Problem analysis and problem-solving skills
  • Stress tolerance
  • Decision-making
  • This person will be for employment in a position of trust and honesty and entails the handling of cash or finances

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

We’re Hiring: Restaurant Skills Trainer

Do you have a passion for developing people and driving operational excellence?

We’re looking for an enthusiastic Restaurant Skills Trainer to join our team and help create confident, capable restaurant teams through hands-on coaching, practical training, and consistent implementation of brand standards.

What You’ll Do

  • Deliver engaging in-store training and coaching.
  • Ensure all training aligns with company SOPs and brand standards.
  • Support restaurant managers to improve team performance.
  • Assess employee skills and provide constructive feedback.
  • Maintain accurate training records and reports.
  • Identify training needs and implement development plans.
  • Champion continuous learning and operational excellence.

What We’re Looking For

  • Grade 12 (NQF Level 4).
  • Train-the-Trainer qualification. (preferred)
  • 1–2 years’ restaurant operations experience.
  • Hospitality industry experience (3 years preferred).
  • Strong knowledge of food safety, customer service, and restaurant operations.
  • Excellent coaching, communication, and interpersonal skills.
  • Fluent in English and one additional official language relevant to your region.

Why Join Us?

This is an exciting opportunity to make a real impact by developing talent, improving operational consistency, and helping our restaurants deliver exceptional guest experiences every day.

Ready to inspire, coach, and grow the next generation of hospitality professionals? Apply today!

Location: Cape Town and surrounding areas preferred

Own reliable vehicle: required

Own Mobile phone: required

Ability to travel

6 Day work weeks

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY. 

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Accordion Content

About the Role

The Events & Activation Manager is responsible for leading and executing all brand activations, events, and in-store experiences across the KwaZulu Natal region. This role sits at the intersection of brand, operations, and customer experience ensuring that every activation drives footfall, enhances brand perception, and delivers commercial impact.

This is a hands-on leadership role requiring someone who thrives in a fast-paced, high-energy environment and can confidently manage multiple moving parts across stores, teams, and external partners.

Role Objectives:

  • Drive footfall through impactful events & activations
  • Elevate in-store brand experience consistently
  • Ensure seamless execution across all events
  • Build strong regional partnerships and networks
  • Translate brand strategy into on-the-ground delivery

Key Responsibilities:

  • Plan and execute all regional events, and activations
  • Collaborate with Brand Managers to ensure all activations align with brand strategy, while tailoring execution to the unique nuances of each store
  • Partner closely with Ops to align on store-level priorities
  • Manage activation calendars across all Gauteng stores
  • Lead and brief internal teams and external suppliers
  • Oversee budgets, supplier negotiations, and cost control
  • Identify and secure relevant brand partnerships
  • Track performance and report on activation impact
  • Ensure consistent brand standards across all executions
  • Problem-solve in real-time during live activations
  • Work flexible hours including evenings and weekends

Requirements:

Experience

  • 4–6+ years in events, activations, or experiential marketing
  • Proven experience managing multiple events simultaneously
  • Hospitality or entertainment industry experience advantageous

Skills

  • Strong project management and organisational ability
  • Excellent stakeholder and relationship management
  • Commercial mindset with budget control experience
  • Ability to work under pressure and think on your feet
  • Highly proactive, solutions-driven mindset

Education

  • Relevant degree or diploma in Marketing, Events, or similar

About Life & Brand Portfolio

Life & Brand Portfolio is a dynamic hospitality group home to some of South Africa’s most loved restaurant and lifestyle brands. We operate at the intersection of food, culture, and experience creating spaces where people come together to eat, drink, and celebrate life.

Our Culture

We operate in a world of vibrant energy, social connection, and entertainment but behind the scenes, it takes real grit.

We value:

  • Accountability
  • Teamwork
  • Consistency
  • Hustle, and
  • Respect
  • If you’re looking for a role where you can grow, learn fast, and be part of something dynamic, this is it.

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY. 

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL.

Tigers Milk Pavillion seeks experienced professional waiters and waitresses to join our team. Reporting to the General Manager, the candidate will be responsible for providing excellent service to guests. The ideal candidate should be friendly, highly motivated, efficient and detail orientated.

RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

  • Learn menu items and be able to describe them appropriately to guests.
  • Take beverage and food orders.
  • Deliver beverages and food in a timely manner.
  • Clear dirty dishes from table.
  • Refill beverages throughout the meal.
  • Greet guests and make them feel comfortable.
  • Waiters and waitresses must be on their feet for long periods of time

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:

  • ·Minimum of 1 year in a similar role.
  • Basic knowledge of beer, wine, cocktails and spirits.
  • Experience in dealing with high volume, in a similar environment would be preferable.
  • Strong communication skills.
  • High attention to detail and process driven.
  • Self-motivated with the Ability to multi-task.
  • Discretion and integrity.
  • Stress tolerance.
  • Decision-making.
  • Professional and friendly. (Even in tough situations).
  • Effective communication skills with guests and staff.
  • Quick thinking and a team player.
  • This person will be for employment in a position of trust and honesty and entails the handling of cash

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Tigers Milk Pavillion seeks an experienced professional bartender to join our team. Reporting to the General Manager, the candidate will be responsible for providing excellent service to guests. The ideal candidate should be friendly, highly motivated, efficient and detail orientated.

RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

  • Prepare alcohol or non-alcohol beverages for bar and restaurant customers
  • Interact with customers, take orders and serve normal menu.
  • Assess customers’ needs and preferences, make recommendations and upsell.
  • Mix ingredients to prepare cocktails
  • Validate customers’ identification and confirm it meets legal drinking age.
  • Restock and replenish bar inventory and supplies.
  • Stay customer focused and nurture an excellent customer experience.
  • Comply with all food and beverage regulations and brand standards (SOPs).
  • Time to time stock take spot checks.
  • Responsible for the stock in the bar area.
  • Ensure cleanliness of all bar areas.
  • Maintain cleanliness and standards in all bar storerooms.
  • Control glassware and equipment ensuring minimal breakages and responsible and correct usage of equipment.

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:

  • Minimum of 2-3 years in a similar role.
  • Knowledge of beer, wine, cocktails and spirits.
  • Experience in dealing with high volume, in a similar environment would be preferable.
  • Strong communication skills.
  • High attention to detail and process driven.
  • Self-motivated with the Ability to multi-task.
  • Discretion and integrity.
  • Stress tolerance.
  • Decision-making.
  • Professional and friendly. (Even in tough situations).
  • Effective communication skills with guests and staff.
  • Quick thinking and a team player.
  • This person will be for employment in a position of trust and honesty and entails the handling of cash.

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Tiger’s Milk Pavillion is looking for kitchen staff to assist in our busy kitchen in various positions. If you have a minimum experience of 3 years in a restaurant kitchen, please send in your CV.

Preferred experience as a griller, pizza chef, cold section, hot section or pans section.

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Company: Life & Brand Portfolio

Location: Johannesburg, Gauteng

Department: Marketing

Reports to: Group Marketing Manager

 

Job Purpose

Life & Brand Portfolio is seeking a proactive, organised and creative Marketing Coordinator to support the marketing and brand development of Mama Samba and Paradiso in Johannesburg, while managing communication and marketing coordination with casinos, shopping malls and other key property partners across South Africa where Life & Brand venues operate.

The successful candidate will be Johannesburg-based and responsible for coordinating local marketing initiatives, campaigns, events, promotions and partnerships, while ensuring effective communication between Life & Brand Portfolio, its venues and external stakeholders.

This role requires someone who can manage multiple projects simultaneously, build strong relationships, identify marketing opportunities and ensure the consistent execution of marketing activities across the portfolio.

 

Key Responsibilities

1. Brand Marketing and Campaign Coordination

●      Coordinate and implement marketing plans for Mama Samba and Paradiso in Johannesburg.

●      Assist with the development and execution of marketing campaigns, promotions, events and brand activations.

●      Coordinate social media content, digital marketing requirements, creative assets and campaign deliverables in collaboration with the wider marketing team.

●      Ensure brand consistency across all marketing materials, communications and promotional activities.

●      Identify opportunities to increase brand awareness, drive foot traffic, generate bookings and support revenue growth.

●      Assist with the planning and execution of seasonal campaigns, special occasions and key trading periods.

2. Casino, Shopping Mall and Property Relationships

●      Act as a key point of contact for casinos, shopping malls and other property partners nationally where Life & Brand Portfolio venues are located.

●      Manage ongoing communication with property marketing teams, casino management, centre management and relevant stakeholders.

●      Coordinate joint marketing initiatives, promotional opportunities, events and campaigns with property partners.

●      Identify opportunities for brand exposure through mall and casino marketing platforms, including digital screens, newsletters, social media, events and other available advertising channels.

●      Ensure that Life & Brand venues take advantage of relevant marketing opportunities offered by property partners.

●      Coordinate the submission of marketing materials, campaign information, promotional offers and event details within agreed deadlines.

●      Build and maintain positive working relationships with external stakeholders to strengthen partnerships and maximise brand visibility.

●      Communicate relevant marketing opportunities, requirements and updates to internal teams and venue management.

3. Events and Activations

●      Coordinate marketing events, promotional activations and brand experiences for Mama Samba and Paradiso.

●      Liaise with venue teams, suppliers, agencies and external partners to ensure successful execution.

●      Assist with event planning, promotional materials, guest engagement initiatives and on-site branding.

●      Coordinate participation in casino and shopping mall events, campaigns and promotional programmes.

●      Monitor event outcomes and compile feedback and performance reports to assess effectiveness.

4. Digital Marketing and Content Coordination

●      Coordinate the delivery of social media content, campaign assets, photography and other marketing materials.

●      Work with internal digital and creative teams to ensure content is delivered accurately and on schedule.

●      Assist with updating venue information, promotional details and marketing content across relevant platforms.

●      Ensure that campaigns and promotions are communicated consistently across appropriate digital and physical channels.

●      Monitor campaign engagement and provide feedback on opportunities to improve performance.

5. Internal Communication and Stakeholder Management

●      Maintain clear and consistent communication between the marketing department, venue management, operations teams and external partners.

●      Ensure venue teams are informed of upcoming campaigns, promotions, events and marketing requirements.

●      Follow up on outstanding requests, approvals, creative deliverables and campaign deadlines.

●      Attend relevant meetings and provide updates on marketing activities, upcoming initiatives and potential opportunities.

●      Build collaborative relationships with colleagues and stakeholders across the Life & Brand Portfolio.

6. Administration, Reporting and Budget Coordination

●      Maintain marketing calendars, campaign schedules, event trackers and stakeholder contact databases.

●      Assist with coordinating marketing budgets, purchase orders, supplier quotations and invoices where required.

●      Track campaign deliverables and ensure that marketing activities are completed within agreed budgets and timelines.

●      Compile campaign recaps, event reports and performance summaries.

●      Maintain organised records of property marketing opportunities, partnerships, campaign activity and results.

●      Provide regular updates to the Marketing Manager on progress, challenges and opportunities.

 

Minimum Requirements

●      Relevant qualification in Marketing, Communications, Public Relations, Events Management or a related field.

●      Previous experience in a marketing coordination or similar role.

●      Experience coordinating campaigns, events, promotions or brand activations.

●      Strong written and verbal communication skills.

●      Excellent organisational and administrative abilities, with strong attention to detail.

●      Proficiency in Microsoft Office, particularly Excel, PowerPoint and Outlook.

●      Familiarity with social media platforms and digital marketing processes.

●      The ability to manage multiple projects and deadlines simultaneously.

●      A valid driver’s licence and willingness to travel when required.

 

Advantageous Experience

●      Experience in the hospitality, restaurant, entertainment, lifestyle or retail sectors.

●      Experience working with shopping centres, casinos, property marketing teams or multi-site businesses.

●      Experience coordinating promotional partnerships and co-marketing initiatives.

●      Familiarity with marketing reporting, campaign budgets and supplier management.

 

Key Competencies

●      Relationship management: Able to establish and maintain positive relationships with internal and external stakeholders.

●      Communication: Confident, professional and clear when communicating with venue teams, property partners and suppliers.

●      Organisation: Strong project coordination skills and the ability to manage competing priorities.

●      Proactivity: Takes initiative, identifies opportunities and follows through on tasks without constant supervision.

●      Attention to detail: Ensures that campaign information, creative materials and communications are accurate and delivered on time.

●      Problem-solving: Able to respond to changing requirements and find practical solutions.

●      Teamwork: Works collaboratively with marketing, operations and venue teams.

●      Adaptability: Comfortable working in a fast-paced hospitality environment with multiple brands and stakeholders.

Measures of Success

●      Effective coordination and execution of marketing activities for Mama Samba and Paradiso.

●      Consistent, timely communication with casino and shopping mall partners nationally.

●      Increased utilisation of property marketing opportunities and collaborative campaigns.

●      Successful delivery of marketing campaigns, promotions, events and activations.

●      Strong internal stakeholder relationships and effective communication with venue teams.

●      Accurate reporting, organised administration and adherence to campaign deadlines and budgets.

●      A measurable contribution to brand awareness, venue traffic, bookings and promotional performance.

 

Additional Information

This is a Johannesburg-based position, with primary responsibility for Mama Samba and Paradiso in Johannesburg and national responsibility for coordinating communication and marketing opportunities with casino and shopping mall partners across the Life & Brand Portfolio.

The successful candidate will need to be comfortable working across multiple brands, engaging with stakeholders at different levels and supporting marketing initiatives that contribute to the commercial performance and visibility of the portfolio.

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY. 

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

Grand Africa Cafe & Beach a High Volume Restaurant and Function Venue are seeking experienced and disciplined Junior Floor Managers to join our team on a seasonal fixed term basis within which they have the opportunity to make themselves indispensable to the Team.

What you’ll do

  • Run shifts on the floor, opening and closing the restaurant and keeping service smooth.
  • Assist, lead, motivate and coach waiters, runners.
  • Work closely with the kitchen and bar to keep standards high during busy services and functions
  • Handle guest feedback and complaints professionally, on the spot
  • Do table touches, interact with guests and ensure guests needs are anticipated and exceeded.
  • Cash-up waiters and Barmen.
  • Make sure health, safety and company standards are always met

What we’re looking for

  • Honesty, reliability, integrity and good work ethic.
  • Clear Criminal record and contactable references.
  • Matric (a hospitality qualification is an advantage)
  • At least 1 to 2 years’ experience in a supervisory or junior management role in a busy restaurant
  • Energy and enthusiasm and a uncompromising CAN-DO attitude.
  • Computer literate
  • Comfortable with Micros/POS and reservation systems (Dineplan is a plus)
  • Flexible and reliable: you can work weekends, public holidays and evening shifts
  • Neat, calm under pressure, and passionate about hospitality

What we offer

  • A well-known, busy venue with a strong events business
  • Real growth opportunity within company.
  • Market-related salary.

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL

ABOUT THE ROLE

Life & Brand Portfolio is looking for a creative, energetic and driven Graphic Designer to join its Marketing team. This is a mid-level opportunity within a busy, dynamic and rapidly growing restaurant group. The successful candidate will create marketing and operational collateral across our restaurant brands and events, bringing ideas to life while ensuring that all work is engaging, considered and aligned with each brand’s identity.

 

KEY RESPONSIBILITIES

  • Create and conceptualise designs that support restaurant brands, specials, promotions, campaigns and events.
  • Develop creative concepts, layouts and visual solutions in line with established layout principles, design standards and each brand’s look and feel.
  • Work with Marketing Managers, Brand General Managers and Management to brainstorm ideas, establish design direction and obtain the required feedback and approvals.
  • Produce a broad range of marketing and operational collateral, including packaging, logos, online and print advertisements, flyers, brochures, invitations, social media artwork, electronic newsletters, promotional material and internal and external store signage.
  • Create in-store collateral to supplied specifications and contribute to the look and feel of uniforms and other in-store brand tools.
  • Understand each brand’s identity, audience and positioning to ensure that all creative output is appropriate and brand-aligned.
  • Prepare print-ready artwork and demonstrate a strong understanding of print production, specifications and processes.
  • Liaise with printers and other suppliers regarding quotations, specifications, production, delivery timelines and the implementation of marketing material.
  • Keep up to date with developments and trends in social media, design and marketing, including formats and features such as Instagram GIFs, live video and other evolving content opportunities. Apply relevant trends to continually improve customer engagement.
  • Understand and make effective use of AI tools and optimisation platforms to support the creative process and produce design work, with an appreciation of how AI-generated elements and traditional design practices can work together.
  • Have a basic understanding of motion graphics and video editing, and be willing to contribute to multimedia content where required.
  • Receive and apply feedback and constructive critique positively, using the guidance provided to refine work and develop new creative ideas and solutions.
  • Manage and traffic own jobs, coordinating with colleagues and balancing multiple projects and deadlines to deliver accurate work on time.
  • Maintain a high level of attention to detail, including strong English language, grammar and spelling.
  • Generate workflow reports for Management and provide visibility on job progress and deadlines.
  • Support the wider Marketing team with additional tasks and projects where required.

 

QUALIFICATIONS, EXPERIENCE AND SKILLS:

  • A degree or diploma in Graphic Design or a related discipline.
  • Approximately 1–2 years’ relevant experience, preferably in an agency environment or FMCG. Candidates with a suitable portfolio and relevant practical experience will be considered.
  • Excellent working knowledge of Adobe Creative Cloud, particularly InDesign, Illustrator and Photoshop.
  • Basic understanding of motion graphics and video-editing tools and processes.
  • An understanding of AI tools and optimisation platforms, and the ability to incorporate them appropriately into design workflows.
  • A strong creative eye, sound conceptual thinking and the ability to translate a brief into effective visual communication.
  • The ability to take direction, respond constructively to feedback and develop concepts based on guidance.
  • Good knowledge of print production and the preparation of print-ready artwork.
  • Ability to use Microsoft Office, email and Excel.
  • Strong organisational and communication skills, with the ability to work under pressure, manage competing priorities and meet deadlines.
  • Excellent attention to detail and a good command of written English.

 

PERSONAL ATTRIBUTES:

  • Creative, curious and enthusiastic, with an interest in design, hospitality, food, culture and social media.
  • Proactive, adaptable and solutions-oriented, with a willingness to learn and keep skills current.
  • Collaborative and comfortable working in a fast-paced team environment.
  • Able to manage workload independently while communicating clearly with the wider team.

 

Please note: Preference will be given to candidates from a previously disadvantaged background, in line with our commitment to employment equity.

 

Life & Brand Portfolio reserves the right not to make an appointment. Should you not receive feedback within two weeks, please consider your application unsuccessful.